Shipping & Returns
Every Feminine Creatures piece is handcrafted in Athens, then sent to you with care. Here's what to expect.
Processing & dispatch
Because each piece is made by hand, orders are processed within 4–8 business days (excluding weekends and public holidays). Once your order is on its way, we'll email you a tracking number.
Delivery times & rates
We ship via ELTA (Hellenic Post) as Registered Mail, with tracking on every package:
- Greece: €4.10 · 3–5 business days
- International: €11.00 · 10–18 business days
Delivery dates are estimates and can vary with carrier delays, remote locations or peak seasons. For orders outside the EU, any customs duties or import taxes are the recipient's responsibility.
Returns
We want you to love your piece. You have 14 days from the day you receive your order to return it, no reason needed, as long as it's unworn, unused and in its original packaging. Custom or personalised pieces and final-sale items can't be returned. Return shipping is covered by the customer unless the item arrived defective or incorrect, and refunds are issued to your original payment method within 10 business days of approval.
To start a return, just email us at info@femininecreatures.com with your order number.
For the full terms, see our Shipping Policy and Refund Policy.